Delivery & Returns

Home objects, accessoires, lighting and other small items will be shipped by postal service. We ship every Monday and Thursday.
This means all orders placed on Friday, Saturday and Sunday will be shipped the following Monday and all orders placed on Monday, Tuesday and Wednesday will be shipped the following Thursday. Delivery time per Country may vary.

Larger items will be shipped through transport with a courier partner or directly from us (only NL and BE). Therefore all items on this page are orders on request. When interested in buying please fill in the order request form and we’ll arrange a delivery date.

The delivery cost is calculated based on the distance from our location to your address. This covers the cost of fuel and the time required to transport your items safely to you.

Up to 25 km: €25
Up to 50 km: €45
Additional costs: €0.20 per kilometer

For larger furniture or deliveries over 50 km, we work with a trusted transport partner. The cost for these deliveries will be calculated upon request, depending on the size and distance.

Since our products are vintage and second-hand, the legal cooling-off period does not apply. Returns are only accepted in cases of damage not described in the product listing. In cases of receiving products damaged or not described in the product listing, return requests must be made within 24 hours of receiving the product via hello@magpieshouse.com with photos of the damaged item.

How to return an item: please report your return by email as quickly as possible (within 24 hours). After our confirmation we will send a prepaid shipping label and the item can be returned as quickly as possible with a maximum of 7 business days. The item must return in the same packaging as how it was delivered. 

Once the item has returned to us the refund will be issued via the original method of payment and can take up 1-14 business days. 

The return conditions can be found in our Terms & Conditions.